Privacy Policy

Personal Information Protection Policy

CastGlobal Trust Co., Ltd. (hereinafter referred to as “the Company”) recognizes its social responsibility as a real estate sales and real estate trust business operator, and in relation to the personal information of customers and business partners that the Company obtains or holds, the Company will comply with laws and regulations concerning the protection of personal information, guidelines established by the government, and other norms, and will also take into account international trends, and will strive to protect personal information by handling it appropriately based on the following policy.

 

1. Acquisition of Personal Information
When our company acquires personal information (hereafter simply referred to as “personal information”) and specified personal information from clients and other sources, we will either notify the individual of the purpose of use or clearly state the purpose of use on this website in advance, and will do so by legal and fair means. When acquiring personal information indirectly, we will confirm that the personal information we acquire has been properly obtained from the individual by the provider, and will take the necessary contractual measures.

In all cases, we will only acquire personal information to the extent necessary for our business.

 

2. Use of Personal Information
Our company will use personal information and specified personal information within the scope of the purpose of use. In addition, we will take appropriate and necessary measures to prevent use for purposes other than those stated.

If it becomes necessary to use personal information outside the scope of the purpose of use, we will obtain the consent of the individual in advance.

Even if the individual has given consent, we will not use specified personal information outside the scope of the purpose of use.

 

3. Provision of Personal Information to Third Parties
Except in cases where there is a justifiable reason, such as when permitted by the Act on the Protection of Personal Information or other laws and regulations, the Company will not provide personal information or specified personal information to a third party without obtaining the prior consent of the individual concerned. In addition, when the Company shares personal information with a third party or entrusts personal information to a third party in order to outsource work, the Company will investigate the relevant third party, conclude the necessary contracts, and take other legally required measures.

In all cases, the Company will handle personal information only within the scope of the purpose of use.

 

4. Management of Personal Information
(1) In order to implement the contents of this Personal Information Protection Policy, our company will formulate various internal regulations regarding the protection of personal information, make them known to all employees (including directors, employees, temporary staff and part-time workers), and implement, improve, maintain and supervise them.

(2) In order to prevent the loss, destruction, falsification and leakage of personal information, our company will take and improve appropriate information security measures, such as measures against unauthorized access and computer viruses.

 

5. Complaints and consultations regarding personal information
We will clarify our contact point and respond appropriately to complaints and consultations regarding the personal data we hold.

 

6. Continuous improvement of the personal information protection management system
We will continuously review and improve our personal information protection management system to ensure that the personal information we handle is managed appropriately.

 

Contact information
36th floor Atago Green Hills MORI Tower, 2-5-1 Atago, Minato-ku, Tokyo, 105-6236, Japan
Cast Global Trust Co., Ltd.
Legal & Compliance Department, Personal Information Consultation Desk

Mail: [email protected]

Phone: +81-3-6633-4419

Office hours: Monday-Friday (excluding national holidays and year-end and New Year holidays)

9:30a.m. – 12:00p.m.  and 1:00p.m. – 4:30p.m.

End

September 5, 2022 Established
August 1, 2024 Last revision
Director Masakatsu Honda

 

Handling of Personal Information

1. Organization Name
Name： Cast Global Trust Co., Ltd.
Address： 36th floor Atago Green Hills MORI Tower, 2-5-1 Atago, Minato-ku, Tokyo, 105-6236, Japan
Representative:
President and Representative Director： Tatsuo Murao
Executive Vice President and Representative Director： Kouichi Ueno

2. Personal Information Protection Manager
Personal Information Protection Officer, Legal & Compliance Department
Contact: [email protected]

3. Purpose of Use of Personal Information
In accordance with the Act on the Protection of Personal Information, we will use customers’ personal information to the extent necessary for the following operations and to achieve the purposes of use.

【Our Business】

  • Trust business such as money trusts, trusts of real estate, trusts of securities, trusts of leasehold rights of real estate, trusts of movable property, trusts of surface rights, etc.
  • Sales and purchase of trust beneficiary interests. (Including solicitation of acquisitions through dealings in a private placement)
  • Assets management business .
  • Agency or brokerage business for the sale, purchase, exchange or lease of real estate.
  • Other businesses that the Company may engage in and businesses incidental thereto (including businesses that the Company will be able to engage in in the future).

【Purpose of Use of Personal Information, etc.】

（１） Customer information related to trust business

【General personal information】

  • To consult and accept applications for trust products and services
  • To make various proposals concerning trust products and services
  • To confirm customers’ eligibility to use financial products, trust products and services in accordance with laws and regulations
  • To manage ongoing transactions such as due date management for trust transactions, loan transactions, etc.
  • To make decisions when applying for a loan or continuing to use a loan, etc.
  • To determine the appropriateness of the provision of financial products, trust products, and services, including judgments in light of the principle of suitability, etc.
  • To report transaction results, deposit balances, etc. to customers.
  • To exercise rights and fulfill obligations under contracts and laws with customers
  • To research and develop financial products, trust products, and services through market research, data analysis, questionnaires, etc.
  • the cancellation of various transactions and post-cancellation management of such transactions
  • To conduct business administration, risk management, compliance with laws and regulations, and other operations incidental thereto
  • To appropriately and smoothly execute transactions with customers.

【Specified Personal Information, etc.】

In accordance with the “Act on the Use of Numbers to Identify Specific Individual in Administrative Procedures” and other related laws and regulations, we will use your specific personal information (My Number) only for the following purposes and will not use it for any other purposes.

  • Administration of preparation of the Beneficially record of the trust
  • Preparation of financial statements of trusts
  • Preparation of legal documents related to trust transactions
  • Preparation and provision of statutory documents related to financial instruments transactions
  • Preparation of records of payment of consideration for transfer of trust beneficiary rights
  • Preparation of statutory documents concerning payment of remuneration, fees, etc.
  • Preparation of payment records for real estate royalties, etc.
  • Preparation of payment records for consideration for the transfer of real estate, etc.
  • Preparation of payment records for brokerage fees for the sale, purchase, or lease of real estate, etc.
  • Preparation of records of payment of interest, etc.
  • Preparation of records of payment of dividends, distribution of surplus, and interest on funds

（２） Client company contact information

  • To perform the contracted business
  • Cooperate, negotiate, and to request the fulfillment of contracts
  • To exercise rights and fulfill obligations under the Commercial Code
  • To perform other operations related to or incidental to the above-mentioned operations

（３） Other information of persons who contact us

  • To respond to inquiries

4. Provision of Personal Information to Third Parties
We will appropriately manage the personal information we collect and will not provide it to third parties except in any of the following cases:
(1) When we have the consent of the individual
(2) When providing information to a subcontractor to perform services requested by the individual
(3) When outsourcing the handling of personal information to a subcontractor
(4) When it is necessary to provide personal information in accordance with laws and regulations.

5. Sensitive Information
We will not acquire, use, or provide to third parties any sensitive information about our customers, except as permitted under the “Guidelines for the Protection of Personal Information in the Financial Sector”.

6. Outsourcing the Handling of Personal Information and Specified Personal Information, etc.
When we outsource the handling of personal information and specified personal information, etc., we will ensure that the outsourcee, which we have selected based on our predetermined criteria, will not use the personal information for any purpose other than that for which it was outsourced, and that the outsourcee will take security control measures in accordance with our personal information protection policy and handling rules, etc.. Also we will only consign personal information after concluding a contract with the consignee regarding the handling of personal information, etc.

7. Measures to be taken for the safe management of personal data
We have implemented the following security control measures to prevent leaks, etc. of personal data handled by us and to ensure the safe management of other personal data.

（１） Formulation of basic policy
We have formulated a basic policy to ensure the appropriate handling of personal data.

（２） Development of rules for handling personal data
We have established rules for the handling of personal data, including handling methods, responsible persons and persons in charge, and their tasks, for each stage of handling, including acquisition, use, storage, provision, deletion, and disposal.

（３）Organizational Safety Control Measures

We have established a person responsible for the handling of personal data, clarify the employees who handle personal data and the scope of personal data handled by such employees, and establish a system for reporting to and communicating with the person responsible in the event that we become aware of a fact or indication of a violation of the law or handling regulations. In addition, the Company will conduct inspections and audits of the implementation of security control measures.

（４） Human Security Control Measures
We conduct regular education and training directors and employees on matters to keep in mind regarding the handling of personal information.

（５） Physical Security Control Measures
We manage employee entry and exit in areas where personal data is handled, restrict equipment that can be brought in, and take measures to prevent unauthorized persons from viewing personal data.

（６） Technical Security Control Measures

We implement access control to restrict officers’ and employees’ access to personal data and information systems that handle it, and monitor for unauthorized external access to these information systems.

（７） Understanding the external environment

  • We will implement security control measures based on our understanding of trends in systems related to the protection of personal information.
  • When handling personal information in a foreign country, we will implement safety control measures based on our understanding of the systems related to the protection of personal information in that foreign country.

8. Matters to be publicly announced concerning personal data in Possession
All personal information listed in “3. Purposes of Use of Personal Information” above falls under our retained personal data (personal information subject to disclosure).

9. Procedures for Requesting Disclosure, etc. of Retained Personal Data
In accordance with the Act on the Protection of Personal Information, the procedures for requesting notification of the purpose of use, disclosure, correction, addition or deletion of content, suspension of use, elimination, suspension of provision to third parties, and disclosure of records of provision to third parties (hereinafter referred to as “Request for Disclosure, etc.”) of personal data in our possession are as follows

【Persons who can make a request for disclosure, etc.】

  • The customer themselves
  • If the customer is a minor or an adult ward, the customer’s legal representative or adult guardian.
  • An agent to whom the customer delegates the request for disclosure, etc.

【Procedures for Requests for Disclosure, etc.】

In principle, the procedure shall be by mail. After the customer contacts our office below, please fill in the necessary information on the designated form (disclosure request form) sent from us, and return it together with a copy of your identification (driver’s license, passport, health insurance card, alien registration certificate, etc., something that can confirm your identity. If an agent is making the request, identification of the agent is required) or a document certifying the qualifications of the agent (if an agent is making the request).

【Contact for Requests for Disclosure, etc.】

36th floor Atago Green Hills MORI Tower, 2-5-1 Atago, Minato-ku, Tokyo, 105-6236, Japan
CastGlobal Trust Co., Ltd., Legal & Compliance Department
Personal Information Consultation Service Desk
E-mail： [email protected]
Telephone：＋81-3-6633-4419   
Office hours： Monday-Friday (excluding national holidays and year-end and New Year holidays)
9:30a.m. – 12:00p.m.  and 1:00p.m. – 4:30p.m.

【Fees for Requests for Disclosure, etc.】

We do not charge a handling fee for such requests, but if you wish to request disclosure by mail, you will be required to pay the cost of postage and other mailing expenses.

【Method and timing of response】

We will respond without delay by registered mail, etc., to the address of the person making the request, or by a method agreed upon by the person making the request.

【For inquiries regarding the handling of personal information, please contact】

36th floor Atago Green Hills MORI Tower, 2-5-1 Atago, Minato-ku, Tokyo, 105- 6236, Japan
CastGlobal Trust Co., Ltd., Legal & Compliance Department
Personal Information Consultation Service Desk
E-mail： [email protected]
Telephone：＋81-3-6633-4419
Office hours：Monday-Friday (excluding national holidays and year-end and New Year holidays)
9:30a.m. – 12:00p.m.  and 1:00p.m. – 4:30p.m.

10.  Voluntary Nature
Please understand that we will not be able to respond to your request or provide services if you do not provide the information we require.

11. Management of Personal Information at Linked Sites, etc.
The website operated by us may contain links to other websites, but we assume no responsibility for the methods or content of handling personal information on such other websites. If you access other websites on the Internet other than this website, you are responsible for managing your personal information by checking the personal information protection policy, etc. on the accessed website.

We will make improvements to our handling of personal information as appropriate. If there are any changes to the purposes of use, etc., we will announce them on this website.

End of Information

November 15, 2024 Final revision